服务条款

Welcome to tunease! The terms "we", "us" and "our" refer to tunease. tunease operates this store and website, including all related information, content, features, tools, products and services for your orders, to provide you, our customer, with a curated shopping experience (the "Service"). tunease is powered by Shopify, which enables us to provide the Service to you.

These Terms of Service (the "Terms", together with any policies referenced herein, collectively refer to our "Terms of Service") outline your rights and responsibilities when using the Service.

Please read these Terms of Service carefully, as they contain important information about your legal rights, and cover disclaimers and limitations of liability.

By accessing, using or interacting with our Service, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you do not agree to these Terms of Service or the Privacy Policy, you shall not use or access our Service.

Section 1 - Access and Accounts

By agreeing to these Terms of Service, you represent that you are at least the age of majority in the state or province of your residence, and you have granted us permission to allow any minor dependents of yours to use this Service on devices you own, purchase or manage.

To use our Service, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address, billing, payment and shipping information. You represent and warrant that all information you provide to our store is correct, up-to-date and complete, and that you have all necessary rights to provide this information.

You are solely responsible for maintaining the security of your account credentials and all activities that occur under your account. You may not transfer, sell, assign or authorize your account to any other person.
Section 2 - Our Products
We have made every effort to display our products and services as accurately as possible in the online store. Please note, however, that due to differences in the type of device you use to access the store, as well as your device's settings and configuration, colors or product appearance may vary from what you see on your screen.
We do not warrant that the appearance or quality of any product or service you purchase will meet your expectations, or will be identical to what is displayed or presented in our online store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time, and may, on a case-by-case basis, limit the quantity of any product offered to any person, region or jurisdiction.
Section 3 - Orders
When you place an order, you are making an offer to purchase. tunease reserves the right to accept or reject your order for any reason, in our sole discretion. Your order is only deemed accepted once confirmed by tunease. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it; once your order is accepted, tunease may not be able to accept cancellation requests. If we do not accept, modify or cancel your order, we will attempt to contact you via the email, billing address and/or phone number you provided when placing your order.
Your purchase may only be returned or exchanged in accordance with our Refund Policy [link].
You represent and warrant that your purchase is for your personal or household use only, and not for commercial resale or export.
Section 4 - Pricing and Billing
Prices, discounts and promotions are subject to change without notice. The price of a product or service is the effective price at the time your order is placed, and will be listed in your order confirmation email. Unless otherwise explicitly stated, listed prices do not include taxes, shipping fees, handling fees, duties or import charges.
Prices posted in our online store may differ from prices in physical stores, online stores operated by third parties, or other stores. We may from time to time offer service promotions that may affect pricing, and which are subject to their own terms of service in addition to these Terms. If there is a conflict between promotional terms and these Terms, the promotional terms shall prevail.
You agree to provide current, complete and accurate purchase, payment and account information when you make a purchase in our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you if needed.
You represent and warrant that (1) the credit card information you provide is true, correct and complete, (2) you are duly authorized to use that credit card for your purchase, (3) your credit card company will cover the charges you incur, and (4) you will pay the charges you incur at the prices posted, including shipping and handling fees and all applicable taxes, if any.
Section 5 - Shipping and Delivery
We are not liable for any shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control. Once we hand over the product to the carrier, title and risk of loss transfer to you.
Section 6 - Intellectual Property
Our Service, including but not limited to all trademarks, brands, text, display content, images, graphics, product reviews, video and audio, and their design, selection and arrangement, are the property of tunease, its affiliates or licensors, and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms only permit you to use the Service for your personal, non-commercial use. Without our prior written consent, you may not copy, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material from the Service. Except as explicitly stated, nothing in these Terms shall be construed as granting you any license or other right to any patent, trademark, copyright or other intellectual property of tunease, Shopify or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. tunease reserves all rights not expressly granted in this Agreement.
The name of tunease, its logos, product and service names, designs and slogans are trademarks of tunease or its affiliates or licensors. You may not use these trademarks without tunease's prior written consent. The name of Shopify, its logos, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans that appear in the Service are the trademarks of their respective owners.
Section 7 - Optional Tools
You may be given access to third-party customer tools, which are part of the Service, but which we do not monitor, control, or have the ability to intervene in, in any way.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of these optional third-party tools.
Your use of any optional tools provided through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms on which the tools are provided by the relevant third-party provider.
In the future, we may also offer new features through the Service, including the release of new tools and resources. Such new features shall also be considered part of the Service and shall be subject to these Terms of Service.
Section 8 - Third-Party Links
The Service may contain materials and hyperlinks to websites operated by third parties (including any embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to visit. If you decide to leave this Service to access these materials or third-party websites, you do so at your own risk.
We shall not be liable for any damages or losses arising from your access to any third-party website, or your purchase or use of any products, services, resources or content on any third-party website. Please read and understand the policies and terms of third parties before proceeding with any transaction. If you have any complaints, claims, concerns or questions regarding third-party products and services, please direct them to the third party directly.
Section 9 - Relationship with Shopify
[Merchant Note: This section accurately describes the relationship between Shopify and your store, please do not delete or modify it.]
tunease is powered by Shopify, which enables us to provide the Service to you. However, any sales and purchases you make in our store are directly with tunease. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of any sales you conduct with tunease, including any injury, damage or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages and liabilities arising from or related to your purchase or transaction with tunease.
Section 10 - Privacy Policy
All personal information we collect through the Service is subject to our Privacy Policy, available here [link], and certain personal information may be subject to Shopify's Privacy Policy, available here. By using the Service, you acknowledge that you have read and understand this Privacy Policy.
Because the Service is hosted by Shopify, Shopify processes personal information about your access to and use of the Service in order to provide and improve the Service for you. Information you submit to the Service will be transmitted to Shopify and other third parties that may be located in countries or regions other than your place of residence, in order to provide the Service to you. Please review our Privacy Policy [link] to learn more about how we, Shopify, and our partners use your personal information.
Section 11 - Feedback
If you submit, upload, post, send email or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicenseable, royalty-free license to use, copy, modify, publish, distribute and display such Feedback on any medium, for any purpose, including commercial use. For example, we may use the rights granted by this license to operate, provide, evaluate, enhance, improve and promote the Service, while performing our obligations and exercising our rights under the Terms of Service.
You also represent and warrant that: (1) you own or hold all necessary rights to all Feedback; (2) you have disclosed any compensation or reward related to the submission of Feedback; and (3) your Feedback complies with the provisions of these Terms. We have no obligation to (1) keep your Feedback confidential; (2) pay you any compensation for your Feedback; or (3) respond to your Feedback.
We may (but are not obligated to) monitor, edit or delete any content that we, in our sole discretion, determine to be illegal, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not infringe any third party's rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. You also agree that your Feedback will not contain any defamatory or otherwise illegal, abusive or obscene material, nor will it contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate any other person, or otherwise mislead us or any third party as to the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We are not responsible for any Feedback posted by you or any third party, and we assume no legal obligation therefor.
Section 12 - Errors, Inaccuracies and Omissions
Information in the Service may from time to time contain typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders at any time without notice (including after you have submitted your order) if the information is inaccurate.
Section 13 - Prohibited Uses
You may only access and use this Service for lawful purposes. You may not directly or indirectly access or use this Service for: (1) any illegal or malicious purpose; (2) violating any international, federal, provincial or state regulations, rules, laws or local ordinances; (3) infringing or violating our intellectual property rights or the intellectual property rights of others; (4) harassing, abusing, insulting, harming, defaming, slandering, intimidating or harming any of our employees or any other person; (5) spreading false or misleading information; (6) sending, knowingly receiving, uploading, downloading, using or reusing any material that does not comply with these Terms; (7) sending or causing the sending of any advertising or promotional material, including any "spam", "chain letter", "junk mail" or any other similar solicitation; (8) impersonating or attempting to impersonate any other person or entity; or (9) engaging in any other act that restricts or inhibits anyone's use or enjoyment of the Service, or which we believe may harm or expose tunease, Shopify or the users of the Service to liability.
In addition, you agree not to: (1) upload or transmit viruses or any other type of malicious code that will or may in any way affect the functionality or operation of the Service; (2) copy, scrape, sell, resell or exploit any part of the Service; (3) collect or track the personal information of others; (4) send spam, phishing, pharming, pretexting or otherwise abuse the Service; (5) use any robots, web crawlers, scrapers, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI), or any automatic or manual means to access the Service; or (6) interfere with, bypass or circumvent any security, authorization features, robot exclusion headers or other measures we have taken to restrict access to the Service. If we believe you have violated any part of these Terms, we reserve the right to suspend, disable or terminate your account at any time without notice.
Section 14 - Agents
14.1 This section ("Agent Terms") applies if you use, allow, enable or cause the deployment of an agent to access, use or interact with any Service. An "Agent" means any software or service that acts autonomously or semi-autonomously on behalf of or at the direction of any individual or entity, and can perform on behalf of an individual's device or using an individual's device without direct supervision.
14.2 No Agent may access, use or interact with the Service unless it identifies itself at all times and operates strictly in accordance with the requirements of Section 14.4 below. In addition, if we request that an Agent not access, use or interact with any Service, then no Agent may access, use or interact with the Service.
14.3 We may restrict any Agent's access to, use of, and interaction with the Service, including through technical measures.
14.4 Agents must: (1) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the Agent's name by including the following in the request's user agent string: "Agent/[Agent Name]"; (2) not conceal or obscure the fact that any access, use or interaction is from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures designed to distinguish computers from humans; (3) truthfully respond to any questions or prompts designed to determine whether an interaction is from a human or a computer; (4) not evade or otherwise circumvent any measures designed to prevent, restrict, modify or control the way Agents access, use or interact with the Service.
Section 15 - Termination
We may, in our sole discretion, terminate this Agreement or your access to the Service (or any part thereof) at any time without notice, although you will remain liable for all amounts due up to and including the date of termination.
Upon termination of the Terms, the following sections shall remain in effect: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other terms that by their nature should survive termination of the Agreement.
Section 16 - Disclaimers
The information provided through the Service is for general reference purposes only. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We are not responsible for any liability or obligation to you or any other visitor to the Service, or anyone who may become aware of its content, arising from reliance on such material.
Unless otherwise explicitly stated by tunease, the Service and all products provided through the Service are provided to you on an "as is" and "as available" basis, without any representations, warranties or conditions of any kind, whether express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement. We do not warrant, promise or guarantee that your use of the Service will be uninterrupted, timely, secure or error-free. Some jurisdictions restrict or do not allow the exclusion of implied warranties or other types of warranties, so the above disclaimer may not apply to you.
Section 17 - Limitation of Liability
To the fullest extent permitted by applicable law, tunease, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors, and Shopify and its affiliates, shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or any other legal theory, arising from your use of any Service or any products obtained through the Service, or any other claim related in any way to your use of the Service or any products, including but not limited to any error or omission in any content, or any loss or damage of any kind incurred as a result of the use of any content (or products) posted, transmitted, or otherwise made available through the Service, even if we have been advised of the possibility of such damages.
Section 18 - Indemnification
You agree to indemnify, defend and hold harmless tunease, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from and against any losses, damages, liability or claims by third parties (including reasonable attorneys' fees) arising from: (1) your breach of these Terms of Service or the documents incorporated by reference herein; (2) your violation of any law or third-party rights; or (3) your access to and use of the Service.
We will notify you of any claim for which you are required to indemnify us, but if you fail to receive such notice in a timely manner, this will not relieve you of your indemnification obligations unless you are materially prejudiced thereby. We may control the defense and settlement of such claims, at your expense, including selecting counsel, provided that we will not, without your consent (which you may not unreasonably withhold), settle any claim that would impose any non-monetary obligations on you. You shall cooperate in the defense of any indemnified claim, including providing relevant documentation.
Section 19 - Severability
If any provision of these Terms of Service is found to be illegal, invalid or unenforceable, then such provision shall still be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, and such finding shall not affect the validity and enforceability of any other remaining provisions.
Section 20 - Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules we post on this site or in connection with the Service, constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior or contemporaneous oral or written agreements, communications and proposals between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafter.
Section 21 - Assignment
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt shall be null and void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice.
Section 22 - Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the federal and state or regional courts of the jurisdiction where tunease's headquarters are located. You and tunease agree to submit to the personal and subject matter jurisdiction of the courts in that location.
Section 23 - Headings
The headings used in this Agreement are for convenience only and do not limit or otherwise affect these Terms.
Section 24 - Changes to the Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 25 - Contact Information
If you have any questions about the Terms of Service, you can send your questions to us at ditone@tunease.me.